Gradually they started running a more organised relief effort, appealing for, and getting, donations of food and clothes.
"The Plymouth community responded very well," Sarah said. ""I must say a big thank you to all those who took what we were saying on board."
In November 1999, and with several other key figures involved, the Kallons set up the Devon and Cornwall Refugee Support Council, started putting funding bids together and gained charitable status.
It was a timely arrival. The following year the government introduced the dispersal policy for asylum-seekers, which meant that they were sent all over the country.
"We then realised that this was not going to be a small project," Sarah said.
Plymouth became the main city for receiving asylum-seekers in Devon and Cornwall, and the DCRSC became a centre to provide support, advice, guidance and information to asylum-seekers and refugees.
The organisation also set out to tackle the hostility that refugees and asylum-seekers faced from some elements of the community.

Sarah said that one of the reasons she and Sam set up the charity was to make a stand against racism.
She said that when they moved to Plymouth, they sometimes faced open racial harassment.
Now, she says, things have improved, but the majority of refugees still feel that they face discrimination.
Sarah called for more opportunities for asylum-seekers, who are currently not allowed to work until their cases are resolved, to use their skills through volunteering.
She said: "People don't become asylum-seekers by choice, but through circumstances beyond their control. We need to make people feel welcome and safe.
"Many asylum-seekers have degrees and transferable skills. They don't want to just sit around."
She added: "Plymouth is a beautiful city and migrants have added to the richness.
"I think most people have now accepted that these people are here to stay and we need to work together to build this city."
Sam died, aged 39, in 2002, but the charity he founded has continued its work.
The DCRSC has two paid caseworkers and about 50 volunteers, who give up their time to staff the centre.
Basic items of food are issued to some clients on the advice of the caseworkers, and the clothes store helps kit out recent arrivals for the unfamiliar British winter.
The centre also has an Internet suite to help clients keep in touch with their families and carry out research into their cases.
Sarah said: "Sam may have died, but his spirit has lived on through the work of the DCRSC.
"We can only do this thanks to all the wonderful volunteers, and we are always short of funds, so if anybody has anything to donate we would be very grateful."
Now 41, Sarah still has cooking pots of a size more usually seen in restaurants in the kitchen of her Devonport flat, and is always ready to feed an unexpected visitor.
She recently returned to her village in Sierra Leone for the first time in 18 years, working there with the Plymouth-based ARROW project to foster reconciliation between the former warring factions. Since Sam' death, relatives in London and Reading have asked her to go back and live with them, but she says she wants to keep working here to make Plymouth an even better place for everyone.